online managing system for hotel reservations wubook

Privacy policy

Privacy Overview

This website uses cookies to enable us to provide you with the best possible user experience. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly necessary cookies

Strictly necessary cookies should always be activated in order to save your preferences for cookie settings.

Third-party cookies

This website uses Google Analytics to collect anonymous information such as the number of visitors to the site and the most popular pages.

Keeping this cookie enabled helps us to improve our website.

 

Privacy policy

The purpose of this policy is to inform users of this website about how it is managed with regard to the processing of their personal data, as required by Articles 13 and 14 of European Regulation number 679/2016 – General Data Protection Regulation. This information notice also fully respects and complies with Recommendation no. 2/2001 that the European Authorities for the protection of personal data, meeting in the Group established by article 29 of Directive number 95/46/EC, adopted on May 17, 2001, to identify certain minimum requirements for the collection of personal data online and, in particular, the methods, timing and nature of the information that data controllers must provide to users when they connect to web pages, regardless of the purpose of the connection. By consulting this website, data relating to identified or identifiable persons may be processed.

It is specified that the consent mechanisms will be clear, brief, and easy to understand; if the original conditions for which consent was sought change, for example, if the purpose of the data processing changes, further consent will be required in accordance with European Regulation number 679/2016. It is also specified that all collected consents will be documented separately from any other company documents.

 

Data Controller

Your personal data will not be disclosed and you are entitled to exercise your rights under Articles 11-20 of European Regulation number 679/2016 by writing to:

 

Hotel Caracas
Via dei Pini, 38
33054 Lignano Sabbiadoro
Udine – ITALY

 

 

The processing operations connected with the web services of this website take place at the aforementioned premises and the premises of the website’s service provider and are carried out only by the company’s staff, or by any persons in charge of occasional maintenance operations.

 

Types of Data Collected

Among the Personal Data collected by this Application, either independently or through third parties, are: Cookies, Usage Data, first name, last name, and email.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or utilizing specific information texts displayed before the collection of the data.

Personal Data may be freely provided by the User or, in the case of User Data, automatically collected during the use of this Application.

Unless otherwise specified, all Data requested by this Application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates certain Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation.

Users in doubt as to which Data is mandatory are encouraged to contact the Controller.

Any use of Cookies – or other tracking tools – by this Application or by the owners of third-party services used by this Application, unless otherwise specified, is to provide the Service requested by the User, in addition to the further purposes described in this document and the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published, or shared through this Application and guarantees that he/she has the right to communicate or disseminate them, releasing the Owner from any liability towards third parties.

 

Method and location of data processing

Treatment modes

The Controller takes appropriate security measures to prevent unauthorised access, disclosure, modification, or destruction of Personal Data.

The processing is carried out using a computer and/or telematic instruments, with organisational methods and logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organisation of this Application (administrative, sales, marketing, legal, system administrators) or external subjects (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller, may have access to the Data. The updated list of Data Processors can always be requested from the Data Controller.

 

Legal basis for processing

The Controller processes Personal Data relating to the User if one of the following conditions is met:

  • the User has given consent for one or more specific purposes; Note: in some jurisdictions, the Controller may be allowed to process Personal Data without the User’s consent or any of the other legal bases specified below, until the User objects (“opt-out”) to such processing. However, this does not apply where the processing of Personal Data is governed by European legislation on the protection of Personal Data;
  • the processing is necessary for the performance of a contract with the User and/or the execution of pre-contractual measures;
  • processing is necessary to comply with a legal obligation to which the Controller is subject;
  • the processing is necessary for the performance of a task carried out in the public interest or the exercise of official authority vested in the Controller;
  • processing is necessary for the pursuit of the legitimate interest of the Controller or of third parties.

However, it is always possible to ask the Controller to clarify the concrete legal basis of each processing operation and in particular to specify whether the processing is based on law, required by a contract, or necessary to conclude a contract.

 

Place

The Data are processed at the Controller’s premises and in any other place where the parties involved in the processing are located. For further information, please contact the Data Controller.

Your Personal Data may be transferred to a country other than the country where You are located. For further information on the processing location, the User may refer to the section on Personal Data processing details.

The User has the right to obtain information about the legal basis for the transfer of Data outside the European Union or to an international organisation under public international law or consisting of two or more countries, such as the UN, as well as about the security measures taken by the Data Controller to protect the Data.

Should one of the transfers just described take place, the User may refer to the respective sections of this document or request information from the Controller by contacting him at the contact details given at the beginning.

 

Storage period

Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Controller and the User will be retained until the performance of that contract is completed.
  • Personal Data collected for purposes related to the legitimate interest of the Controller will be retained until such interest is satisfied. The User may obtain further information regarding the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.

When processing is based on the User’s consent, the Controller may keep the Personal Data for a longer period until such consent is revoked. In addition, the Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, the Personal Data will be deleted. Therefore, at the expiry of this period, the right of access, cancellation, rectification, and the right to Data portability can no longer be exercised.

 

Purposes of Data Processing

The User Data are collected to enable the Controller to provide its Services, as well as for the following purposes: Statistics and Contacting the User.

To obtain further detailed information on the purposes of the processing and the Personal Data concretely relevant for each purpose, the User may refer to the relevant sections of this document.

 

Details of Personal Data Processing

Personal Data are collected for the following purposes and using the following services:

 

Contact form (this application)

The User, by filling in the contact form with his/her Data, consents to the use of such Data to respond to requests for information, quotations, or of any other nature indicated in the header of the form.

Personal data collected: surname, email, and first name.

 

Mailing list or newsletter (this Application)

By registering for the mailing list or newsletter, the User’s email address is automatically added to a list of contacts to whom email messages containing information, including of a commercial and promotional nature, relating to this Application may be sent. The User’s email address may also be added to this list as a result of registering with this Application or after making a purchase.

Personal data collected: city, surname, date of birth, email, first name, and profession.

 

Statisticians

The services contained in this section allow the Data Controller to monitor and analyse traffic data and serve to keep track of the User’s behaviour.

 

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses the Personal Data collected in order to track and examine the use of this Application, compile reports and share them with other services developed by Google.

Google may use Personal Data to contextualise and personalise ads in its advertising network.

Personal data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy (https://policies.google.com/privacy) – Opt Out Privacy Shield Adherent.

 

Managing contacts and sending messages

This type of service makes it possible to manage a database of email contacts, telephone contacts, or contacts of any other kind used to communicate with the User.

These services may also collect data on the date and time the User views the messages, as well as the User’s interaction with them, such as information on clicks on links in the messages.

 

MailChimp (The Rocket Science Group, LLC.)

MailChimp is an address management and email messaging service provided by The Rocket Science Group, LLC.

Personal data collected: surname, email, and first name.

Place of processing: United States – Privacy Policy (https://mailchimp.com/legal/privacy/). Privacy Shield adherent.

 

User Rights

Users may exercise certain rights with regard to the Data processed by the Data Controller.

In particular, the User has the right to:

  • withdraw consent at any time. The User may revoke his or her previously expressed consent to the processing of his or her Personal Data.
  • oppose the processing of their Data. You may object to the processing of your Data when it is done on a legal basis other than consent. Further details on the right to object can be found in the section below.
  • access to their Data. The User has the right to obtain information on the Data processed by the Controller, on certain aspects of the processing, and to receive a copy of the Data processed.
  • verify and request rectification. The User may verify the correctness of his/her Data and request that it be updated or corrected.
  • obtain restriction of the processing. When certain conditions are met, the User may request the restriction of the processing of its Data. In this case, the Data Controller will not process the Data for any purpose other than its storage.
  • obtain the deletion or removal of their Personal Data. When certain conditions are met, the User may request the deletion of their Data by the Data Controller.
  • receive their Data or have them transferred to another data controller. The User has the right to receive his or her Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred without hindrance to another controller. This provision is applicable when the Data are processed by automated means and the processing is based on the User’s consent, on a contract to which the User is a party, or on contractual measures related thereto.
  • Propose a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.

 

Details on the right to object

Where Personal Data are processed in the public interest, in the exercise of public authority vested in the Controller, or in pursuit of a legitimate interest of the Controller, Users have the right to object to the processing on grounds relating to their particular situation.

Users are informed that, should their Data be processed for direct marketing purposes, they may object to the processing without giving any reason. To find out whether the Controller processes Data for direct marketing purposes, Users may refer to the respective sections of this document.

 

How to exercise rights

In order to exercise their rights, Users may address a request to the contact details of the Controller indicated in this document. Requests are filed free of charge and processed by the Controller as quickly as possible, in any case within one month.

 

Further information on treatment

Defence in court

The User’s Personal Data may be used by the Data Controller in legal proceedings or in the preparatory stages to its possible establishment for the defence against abuses in the use of this Application or related Services by the User.

The User declares that he/she is aware that the Data Controller may be obliged to disclose the Data by order of public authorities.

 

Specific information

Upon the User’s request, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

 

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services used by it may collect System Logs, i.e. files that record interactions and which may also contain Personal Data, such as the User’s IP address.

 

Information not contained in this policy

Further information in connection with the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

 

Responding to ‘Do Not Track’ requests

This application does not support ‘Do Not Track’ requests.

To find out whether any third-party services used support them, the User is invited to consult their respective privacy policies.

 

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on this Application as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details held by the Data Controller. Please, therefore, consult this page regularly, referring to the date of the last modification indicated at the bottom.

If the changes affect processing whose legal basis is consent, the Controller will collect the User’s consent again, if necessary.

 

Last updated: 25 May 2018

 

Definitions and legal references

Personal Data (or Data)

Personal Data is any information that, directly or indirectly, even in conjunction with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage Data

This is the information collected automatically through this Application (including by third party applications integrated in this Application), including: IP addresses or domain names of the computers used by the User who connects with this Application, URI (Uniform Resource Identifier) notation addresses, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server response (successful, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various time connotations of the visit (e.g. the time spent on each page) and details of the itinerary followed by the User.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (e.g. the length of time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User’s IT environment.

User

The individual using this Application who, unless otherwise specified, is the Data Subject.

Interested

The natural person to whom the Personal Data refer.

Processor (or Manager)

The natural person, legal entity, public administration, and any other entity that processes personal data on behalf of the Controller, as set out in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, service, or other body that, individually or jointly with others, determines the purposes and means of the processing of personal data and the instruments adopted, including the security measures relating to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

This Application

The hardware or software tool by which Users’ Personal Data are collected and processed.

Service

The Service provided by this Application as defined in the relevant terms (if any) on this site/application.

European Union (or EU)

Unless otherwise specified, any reference to the European Union in this document shall be deemed to extend to all current member states of the European Union and the European Economic Area.

Cookies

A small portion of data stored within the User’s device.

Legal references

This privacy policy is drawn up on the basis of multiple legal regulations, including Articles 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy policy relates exclusively to this Application.

 

Cookie policy

In line with European legislation, Oversonic ensures that each website user understands what cookies are and why they are used so that users can make an informed decision on whether or not to accept their use on their devices.

 

What are cookies?

Cookies are computer files or partial data that may be saved on your computer (or other internet-enabled devices, e.g. smartphone or tablet) when you visit a site. Usually, a cookie contains the name of the website from which the cookie originates, the ‘lifetime’ of the cookie (i.e. how long it will remain on your device), and a value, which is usually a randomly generated unique number.

 

What are cookies used for?

We use cookies to make the use of the site easier and to better tailor it to your interests and needs. Cookies may also be used to speed up your future experiences and activities on the site. This site is not able to identify you personally through this information.

 

What types of cookies do we use?

Cookies can be classified into four categories, according to their functionality:

  • Necessary cookies
  • Functional cookies
  • Performance cookies
  • Cookies for marketing purposes (not used)

 

The Oversonic website only uses the first three categories of cookies, for which no consent is required.

  1. Necessary cookies: These cookies are essential in order to enable navigation within the website and the use of its features, such as access to certain protected areas. Without these cookies, certain required functionalities such as logging in to the site or creating a shopping cart for online shopping could not be provided.
  2. Functional cookies: These cookies allow the website to remember choices you have made (such as your username, your language, or the geographic area where you live) in order to optimise and provide more advanced functionality. These cookies may also be used to provide functionality that you have requested such as viewing a video or commenting on a blog. This information collected by cookies may be anonymous and should not track your browsing and activities on other websites.
  3. Performance cookies: These cookies collect information about how users use the website, such as which pages are visited most often, and whether users receive error messages from these pages. These cookies do not collect information that identifies a specific visitor. All information collected by these cookies is aggregated and therefore anonymous. It is only used to improve the functioning of the website.
  4. Cookies for marketing purposes: We use our own and third-party cookies to display personalised advertising on our and other websites. This activity is called ‘retargeting’ and is based on various browsing activities, such as destinations you have searched for, facilities you have viewed, and prices you have been shown. Commercial cookies may also be used by third parties to display their products and services on our site.

 

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, but this may prevent you from using the full functionality of this website. By using this website, you also consent to the processing of data about you by Google in the manner and for the purposes set out above.

The user can set his or her browser in such a way that he or she is warned of the presence of a cookie and then decide whether or not to accept it, or even so that all cookies are automatically rejected. If you decide to reject cookies, it is also possible that you may not be able to use all or part of certain interactive features offered by the site.

Google Analytics cookies can be rejected according to the procedure indicated by Google (see https://tools.google.com/dlpage/gaoptout?hl=it). Therefore, your use of the website without rejecting the Google cookies implies your consent to the processing of your data by Google, limited to the aforementioned methods and purposes. To consult the privacy policy of the company Google, concerning the Google Analytics service, please visit the website http://www.google.com/analytics/learn/privacy.html . For Google’s privacy policy, please visit http://www.google.com/intl/it/privacy/privacy-policy.html .

 

How can I control or delete cookies?

Most internet browsers are initially set to accept cookies automatically. You can change these settings to block cookies or to warn you that cookies are being sent to your device. There are several ways to manage cookies. Please refer to the instruction manual or help screen of your browser to find out how to adjust or change your browser settings.

If you disable the cookies this site makes use of, this may affect your experience while on the site, e.g. you may not be able to visit certain sections or receive personalised information when you visit the site.

If you use different devices to view and access the Websites (e.g., computers, smartphones, tablets, etc.), you should ensure that each browser on each device is adjusted to reflect your cookie preferences.

 

How long cookies are stored

The period may vary as cookies can be of two types: temporary and persistent.

 

– Temporary Cookies: We use temporary session cookies on all of our secure pages to assign a session ID to you and store it so that you can navigate uninterrupted between areas of our site. This session ID is also used for internal reporting purposes, does not identify you personally, and leaves no retrievable information on your hard drive. Almost all cookies on the websites you view are session cookies whose activity ends when you close your Internet browser.

– Persistent cookies: Displayed website analytics cookies and third-party cookies are persistent in that they are used to identify patterns followed by visitors on a long-term basis and to provide additional functionality required in relation to site personalisation and saved or stored content. They may be stored on your computer for 24 hours, a week, or years, depending on the function they are helping to perform.

 

Consent

By continuing to use our Website, you consent to the installation of our cookies on your device. If you do not wish to receive the cookies required to use our Website, you must:

– change your browser settings to block cookies, either partially or completely;

– cease using our Website.

 

OTHER RESOURCES:

To learn more about the Italian Law on cookies, see the following resource: Garante per la protezione dei dati personali (http://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/2142939)